For those who is outside Japan, the proxy shopping service is a service where Q-JAPAN purchases the product on behalf of the Japanese mail order site and delivers the product to the customer’s address. Become a member.
STEP1Member registration
When member registration and identity verification are completed, a member number will be issued.
STEP2Proxy shopping request
If you have anything you want, contact the staff. Apply for proxy shopping service
STEP3Payment confirmation
Please make a decision in advance from the decision URL provided by our company.
STEP4Package storage
We will purchase the goods on your behalf and notify you by email when your package arrives at our warehouse.
STEP5Shipping instructions
When you want to ship your luggage stored at Q JAPAN, please send a shipping instruction to the staff. After all confirmations, we will inform you of the shipping fee and other information.
STEP6Shipping
Once the payment is completed, optional tasks such as checking and repacking the product will take place. We will ship your package within the next 1-2 business days.
STEP7Package arrival
A few days later, the goods arrive at the customer.
* Depending on the designated shipping method, the number of days of arrival varies.
Submit a Request
Please apply from the following page.
Request for proxy shopping service